News in 2007

(15 December 2007)

2007 AutocheX Premier Achiever Award for Excellence in Customer Service and Satisfaction

On November 1st, 2007 at the Mandalay Bay Convention Center in Las Vegas, Tsawwassen Collision Ltd. was recognized as a 2007 AutocheX Premier Achiever for outstanding customer satisfaction. This sixth annual AutocheX Premier Achiever Award ceremony was held in conjunction with the International Autobody Congress and Exposition.

Peter Sziklai (2nd left) accepting award.

Based on the hundreds of thousands of customer satisfaction surveys AutocheX performed throughout 2007 Tsawwassen Collision is one of only 382 shops in North America to be named an AutocheX Premier Achiever. The Class of 2007 Premier Achiever Awards attained customer satisfaction scores in the top 5% of facilities using AutocheX service throughout the US and Canada they include collision repair facilities of all sizes, from small independents to large chain operators. In British Columbia 22 facilities out of 390 ICBC Valet Express shops achieved Premier status.

Peter Sziklai, the owner and general manager of Tsawwassen Collision takes real pride in this award.

Peter Sziklai (left) with AutocheX representative.

"I have worked with my staff to develop a culture and system that treats the customer respectfully. We are quietly confident in our abilities; we put our effort into providing proper service and repairs, not into making a lot of noise about how good we are. I am very proud of the relationships the operations staff have developed with all our customers, including vehicle owners, fleet operators and insurance companies."